| Are confusion costs stealing your profits?: An article from: Industrial Management |  | Author: Rhonda R. Lummus
Publisher: Institute of Industrial Engineers, Inc. (IIE)
Buy New: $5.95
as of 2/10/2012 19:20 MST details
Seller: Amazon.com
Format: HTML
Language: English (Published)
Media: Digital
Pages: 9
ASIN: B00093RG3W
Publication Date: May 1, 1995
Availability: Available for download now
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Product Description
This digital document is an article from Industrial Management, published by Institute of Industrial Engineers, Inc. (IIE) on May 1, 1995. The length of the article is 2504 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
From the supplier: Many business organizations strive to provide their customers with added value without considering the additional cost it can bring. In such instances, the business stands to lose profit out of the transaction. It is critically important that an organization pinpoint each and every one of these hidden costs so they can either be eliminated or included in the calculation of pricing.
Citation Details
Title: Are confusion costs stealing your profits?
Author: Rhonda R. Lummus
Publication: Industrial Management (Magazine/Journal)
Date: May 1, 1995
Publisher: Institute of Industrial Engineers, Inc. (IIE)
Volume: v37 Issue: n3 Page: p26(3)
Distributed by Thomson Gale
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